Do I have to checkout online to mail in a device for repair?
All services require payment prior to repair. Our volume clients and discount services are invoiced after completion.
Do you offer any type of warranty on your repairs?
Yes, all repairs carry a 1 year PARTS and LABOR warranty which means if you have any issues related to the repair within 1 year we will take care of it free of charge! For mail in repairs, the customer is responsible for shipping to our service center. We use a proprietary marking system in each repair we do to ensure verification for warranty claims. For full device repairs, the device must show no signs of tampering, water, or physical damage of any kind.
How long will it take to repair my device?
Once we receive your device, it is repaired and mailed back within two business days. Our business days of operation are Monday through Friday.
Can I ship in just my screen?
Yes, you may ship the screen only. We track each individual screen throughout the entire process to ensure you receive back the same exact screen you send in.
Why are your prices so low?
Techspert Repair currently processes close to 1,000 repairs weekly. This high volume of repair has provided us the opportunity to purchase parts at a discounted price and we are passing our savings onto our clients!
Can I trust you with my device?
We consider every one of our clients to be a business partner of ours. The backbone of any partnership is trust. Our extensive reputation on ebay is something we are very proud of. Please feel free to review it here.